Shipping policy
Shipping Policy
At BritBasket, we are committed to delivering your order safely and efficiently. Please read our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons or promotional events, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
- Domestic Orders: 3–7 business days
- International Orders: 7–15 business days
Delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, or courier delays.
Shipping Charges
Shipping costs are calculated during checkout based on your delivery location and selected shipping method.
We may offer free shipping on eligible orders during promotional periods.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and shipment details.
Delivery Delays
While we strive to deliver orders on time, delays caused by shipping carriers, customs inspections, natural disasters, or other unforeseen circumstances are beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If incorrect information is provided, additional shipping charges may apply for reshipment.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.
We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact
For any shipping-related questions, please contact us at:
Email: sellzonatradinglimited@gmail.com